Team Leader

Working Hours: 35 Hours per week

Contract Type: Full-Time, Permanent

Closing Date: 30 October 2024

Interview Method: In Person (Face to Face)

This role is subject to -

BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

The role holder will effectively manage a team within the Homelessness Service, ensuring the delivery of a quality service that meets performance targets and legal requirements. This may include the prevention of homelessness through the provision of advice and support, assessing and discharging statutory homelessness duties and the provision and management of temporary and supported accommodation.

The role holder will develop and implement initiatives to prevent and relieve homelessness. The role holder will ensure the provision of a high quality, customer-centred service that ensures the well-being of customers is protected. This will be based on an understanding of the causes and impacts of homelessness.

The role holder will have the ability to undertake s202 reviews of homelessness decisions and respond to emergency situations which occur outside normal hours.

Ability to inspire individuals to give their best to achieve a desired result and maintains effective relationships with individuals and the team as a whole, to ensure that the team is equipped to achieve objectives set according to the overall business need.

Ability to monitor and maintain expenditure, ensuring that financial targets are met, and being accountable for any areas where budget and expenditure exceed their agreed tolerances.

Can demonstrate how they and colleagues contribute to the vision and objectives of the organisation and how this defines their team and personal objectives; Ensures that good performance is recognised and rewarded and that poor performance is tackled.

Support the continuous development of effective and efficient procedures which are relevant and up to date.

Can effectively transfer key and complex information to all levels of staff, adapting the style of communication as necessary and ensuring that this information is understood.

Ability to find creative solutions where there are no existing parameters or procedural framework

Personal commitment to continuous self development and service improvement.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. 

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. 

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council 

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve. If you want to find out more about the role, our culture, flexible arrangements or any adjustments, please let us know by emailing [email protected]. If you are invited to interview we will ask you if you require any adjustments in order for you to best demonstrate your suitability for the role in the interview process. 

If you would like to access the job details in another format, such as large print, audio or printed on a coloured paper, please email [email protected] or call 0161 227 3373. 

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility 

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. 

We’ve also included some useful tips on how to submit the best application.

When you join us 

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

Other relevant information 

Greater Manchester Continuous Service Commitment
Who we are - Manchester City Council 
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