Quality and Standards Officer

• Related quality assurance and/or data management qualification i.e. Level 4 Award in Internal Quality Assurance, or similar. 

The Capital Programmes & Procurement (CP&P) Division is looking to recruit a Quality & Standards Officer. The Division reports to the Deputy Chief Executive and is responsible for developing and delivering Major and Minor Capital Programmes across the City. The current value of the programme is approx. £200m pa. The portfolio of work is varied and some of our current and previous projects that we have been involved in include, for example, the construction of new schools, large scale solar PV installations, building demolition, repair, maintenance & refurbishment of heritage buildings, school refurbishments, galleries, leisure, and park buildings. 

The Quality and Standards Officer role is based in Commercial and Compliance Team, which is one of the teams that sit within the CP&P Division’s Project Management Office (PMO). The Commercial and Compliance Team is responsible for ensuring, through proactive risk and assurance management, that the organisation is protected.

The post holder will support the Commercial and Compliance Manager to:

• strengthen and develop standards and procedures that provide assurance and improve project delivery within the CP&P Division.
• Reinforce commercial governance structures, activities, and reporting arrangements.
• Promote the implementation and maintenance of consistent mechanism for the version control of records to agreed standards, and for the management and quality of all project documentation in a consistent manner.
• Assist in developing a quality assurance plan for the business.
• Work with the PMO team to continuously improve the way projects are managed through developing and managing project assurance processes across the department.
• Communicate with key project stakeholders and support in auditing and analysing the quality of projects delivered within CP&P to improve customer satisfaction.

The successful candidate will have demonstrable experience of working in quality assurance or auditing, as well as a related quality assurance and/data management   qualification i.e. Level 4 Award in Internal Quality Assurance, or similar.

Additionally, you will also have good communication, ICT, administrative, strategic thinking, problem solving, analytical, financial, planning and organising skills, and be able to make effective decisions that will support the management of quality and standards that underpin and enhance project delivery within the service.

If you have the necessary skills and experience and would like to work in an exciting area of work, then we would like to hear from you.

Please ensure your method of application addresses the generic skills and technical requirements that are outlined in the role profile.

We’re the local government authority for Manchester, and have teams across the city helping to make this a great place to live for everyone. We’re proud to do local government differently, in a city with an international reputation for diversity, creativity, culture and passion. 

When you join us, you’re joining a team of over 7,000 council staff helping to make our ambition for Manchester a reality. Whatever your role, you’ll be supporting our residents and communities to be the best they can be, and helping to build a Manchester that's fairer for everyone who lives, works, volunteers, studies or plays here. 

To make our ambition a reality, every person we recruit needs to play their its part. It takes a certain type of behaviour, attitude and way of working to get Manchester where it wants to be. Our people and partners have agreed five ‘behaviours’ – the grounding for how we must work together and treat one another:

• We take time to listen and understand
• We work together and trust each other
• We show that we value our differences and treat each other fairly
• We ‘own it’ and we’re not afraid to try new things
• We’re proud and passionate about Manchester

A career with us means you can be yourself, thrive, and build the career your talent and ambition deserve.

Creating an inclusive team at Manchester City Council 

At Manchester City Council, we strive to create a fair and inclusive workplace that is as diverse as the communities we serve.  We want to further increase the diversity of our workforce, in particular the number of Black, Asian and Minority Ethnic staff and disabled staff at all levels of the Council. This advert is open to all applicants, and we would particularly encourage applications from candidates identifying with one or both of those characteristics.   

If you want to find out more about the role, our ways of working, flexible arrangements or any workplace adjustments, please let us know by emailing [email protected]. If you are invited to interview, we will ask you if you require any adjustments for you to best demonstrate your suitability for the role in the interview process.   
 

Guaranteed Interview Scheme

As part of our commitment to inclusion, we offer guaranteed interviews for specific groups of people. To qualify, you'll need to meet the minimum requirements for the role, and identify with one of the below criteria:

• Members of the Armed Forces and veterans
• Are currently in care, or have previously been in care
• If you consider yourself to be disabled or if you have a long-term health condition

Accessibility 

As a Disability Confident Employer, we provide support for employees with physical or mental-health conditions, a disability or neurodiversity. Our workplaces are accessible by design, and we make workplace adjustments including providing aids, adaptations and equipment. These, combined with our flexible working policies such as disability-related leave, enable our employees to perform their role, thrive and be their authentic selves in work. 

We’ve also included some useful tips on how to submit the best application.

When you join us 

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

Other relevant information 

Greater Manchester Continuous Service Commitment
Who we are - Manchester City Council 
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