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Reablement Flow Coordinator

Reablement Flow Coordinator

Advert closes on 01 Sep 2025

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Job ID:

6334

Grade 6 £32,115 - £35,235 (bar at £34,314) per annum pro rata

Permanent

Harpurhey District Office, 6 Moston Lane, Manchester, M9 4DD

About The Role

Working Hours: 35 Hours Per Week

Contract Type: Permanent

Additional Payments: Essential Car User Allowance

Closing Date: 01 September 2025

Closing time: 11.59pm

Interview Method: Face to Face

This Role is Subject to:

Qualification - You will hold or willing to undertake the Care Certificate minimum level 2 or equivalent qualification or be willing to work towards this within 6 months of starting the role.

2 References - where possible we require 3 years' history.

Essential Car Documentation- This post is a designated Essential Car User. Therefore, you must always hold a full valid driving licence and provide your own car for use at work. You will receive the Essential Car User Allowance.

DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.

Evidence of conduct in previous employment concerned with the provision of services relating to. Health or social care or Children or vulnerable adults

Proof of identity including a recent photograph

Full Employment history

Manchester Local Care Organisation (MLCO) has been established by the partners (Manchester City Council, Manchester University NHS Foundation Trust, Greater Manchester Mental Health Service NHS Trust and Manchester Primary Care Partnership) to integrate, plan and manage community health and social care across the City.

By working better together, we are bringing community health and social care services together in our 12 neighbourhoods to form integrated Neighbourhoods Teams (INTs). Our INTs will drive our collaborative approach, developing partnerships and building on existing community assets to facilitate improved delivery specific to each neighbourhood.

We will be able to provide improved care closer to home and to support the people of Manchester to live healthier, more independent and fulfilling lives and be part of a thriving and supportive community. Your role is deployed into MLCO by your employer: Manchester City Council.

As a Reablement Flow Coordinator you will coordinate and contribute to the provision of a high-quality service to support service users and promote their independence ensuring service standards are achieved, maintained and improved.

You will contribute to the positive engagement of service users with support services provided by both statutory and voluntary agencies, ensuring that they are appropriately supported and able to contribute positively to the community and assist with establishing and maintaining partnerships with a range of stakeholders and agencies in line with City Council policies and procedures.

The Reablement service supports vulnerable adults to remain at home and be as independent as possible. Reablement services are regulated by the Care Quality Commission (CQC). We have a team of over 250 Support Workers delivering services across Manchester.

Using strength-based models of working we support people in their own homes, on a short-term basis, with a variety of daily living tasks including maintaining personal hygiene, preparing food, accessing community resources and managing day to day risks.

The support the service provides ranges from motivation and confidence building to more practical assistance. We will work with individual people to agree achievable, person-centred goals and develop support plans which promote independence and focus and the things that matter to them.

The service takes referrals from both Acute Hospital and community settings, and we aim for people to leave the service either with no ongoing care needs or a reduced level of support.

The provision of effective management and coordination of a range of staff, deploying resources effectively to meet demand and ensuring the provision of high quality, customer focused performance, information that supports the service in achieving it agreed business priorities, objectives and locality service/team plans, in alignment with corporate strategies, policies, legislation and regulations.

You will work collaboratively with a range of key stakeholders to consistently embed Reablement practices across the city, ensuring a holistic approach to remove blockages, resolve issues and ensure the Council’s duties are met effectively and efficiently.

You will contribute the development of the workforce to ensure that staff are appropriately trained to deliver a high-quality service which is person centred, customer focused and improves outcomes.

You will implement a citywide approach in relation to the provision of community-based services in line with the Care Quality Commission (CQC) standards.

For an informal discussion, please contact the hiring manager, Nicola Kershaw, at 0161 234 4612 and [email protected] to arrange a convenient time to discuss the role. 

About the Candidate

Essential requirements for the role:  

Communication skills: Demonstrates an understanding of the views of others and communicates in a realistic and practical manner using appropriate language and medium, listens attentively to views and issues of others and responds to issues arising.
Analytical Skills: Ability to engage with stakeholders to identify information needs and to know how to go about obtaining the relevant information
Planning and Organising: Demonstrate the ability to organize multiple tasks in the most effective way and allocate time and energy according to task complexity and priority.
Problem Solving and Decision Making: Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary.Be logical in thinking and explain reasoning behind decisions or actions taken.
Creative Skills: Ability to think creatively and provide innovative solutions to problems. Has ability to develop new approaches to finding solutions outside of existing parameters.
People Management: Ability to organise own and others activities with an ability to carry out operational planning for a specific service area.
ICT Skills: Ability to use multiple applications, systems, and associated software packages.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

We take time to listen and understand
We work together and trust each other
We show that we value our differences and treat each other fairly
We ‘own it’ and we’re not afraid to try new things
We’re proud and passionate about Manchester

Benefits we offer

Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

Members of the Armed Forces members or veterans
Current or former care leavers
Have a disability or long-term condition

When You Join Us

We’re a Disability Confident Employer, offering:

A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [email protected].

What we will need from you if you're successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. 

Pre-Employment Checks

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK. Please note, visa sponsorship is not guaranteed for this role.
References: We’ll require references from your current and previous employer(s).
Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
Baseline Personnel Security Standard (BPSS) Clearance: BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

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