Job ID:
6632
Advertising Salary
Grade 5 £29,064 - £32,061 (bar at £31,022) per annum pro rata
Vacancy Type
Permanent
All Locations
Town Hall Extension, Albert Square, Manchester, M60 2LA

About The Role

Working hours: 35 hours per week, full time
Contract type: Permanent
Closing date: 11.59pm, 5 November 2025
Interview method: in person

This role is subject to:

  • 2 references - where possible, we require 3 years' history
  • DBS (Disclosure and Barring Service) clearance - this post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for a Standard/ an Enhanced [delete as appropriate] Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice which can be viewed here. We have a policy on the Employment of Ex-Offenders and it is available upon request.
An exciting opportunity has arisen to join our organisation as a Data Support Assistant within the Performance, Research and Intelligence (PRI) department.

The main function of the PRI is to provide the council with evidence and intelligence to inform strategic and operational decision-making, as well as to demonstrate the impact of those decisions on the council’s priorities.

PRI is structured as a cross-organisational function that supports all areas of the council’s corporate plan. PRI comprises three teams (People, Place and Core) working across various thematic and technical projects. These teams focus on data governance, research, data analysis, performance monitoring, and intelligence gathering to inform service delivery and decision making.

The role sits in the Address Management team that is part of Core, working closely with the Data Support Officer and will report directly to the Senior Data Officer.

The Address Management team are responsible for managing and maintaining the councils official address databases, specifically the Local Land Property Gazetteer (LLPG) and Local Street Gazetteer (LSG), which feeds into the National Land Property Gazetteer (NLPG) and the National Street Gazetteer (NSG). The team are also responsible for the Council’s statutory function for Street Naming and Numbering (SNN). They ensure compliance with national standards, processing applications for new or changed addresses along with the requests for street names. This involves collaborating closely with local communities and external organisations such as Royal Mail and GeoPlace, to ensure accurate and consistent numbering of properties and naming of streets.

Key responsibilities include: -
 
  • Keeping address records up to date - Help make sure address information is current, accurate, and follows the national standard for address data entry (i.e. BS7666).
  • Supporting new address applications - Assist in processing requests for new addresses, street names, and updates to existing addresses.
  • Helping with consultations - Provide support during discussions with local communities, developers, and other groups about naming issues.
  • Sending updates to external organisations - Help notify organisations such as Royal Mail and the Emergency Services when addresses have been created or amended.
  • Identifying and correcting address problems - Help identify and correct any issues within the address data.
  • Following rules and guidelines - Make sure all street naming and property numbering complies with Manchester City Council Street Naming and Numbering (SNN) policy, National Data Entry Conventions (DEC), and relevant legislation when creating or amending addresses.
  • Assisting with policy updates - Support the team in keeping local procedures and best practices up to date.

About the Candidate

The successful candidate will be highly motivated, enthusiastic and assertive, that can demonstrate the Our Manchester behaviours in their approach to work.

The candidate must be able to demonstrate:-

Technical Skills
  • Basic understanding of rules and guidance - Be aware of the key rules and policies around street naming and numbering, with direct support from the team and the ability to follow guidance from external resources such as GeoPlace.
  • Maintenance of address data - Assist in creating, maintaining and updating address records ensuring accuracy and currency of the data.
  • Use software tools - Carry out basic tasks such as creating, maintaining, and updating address data using address management systems, following correct data entry procedures.
  • Support with location data - A general awareness of maps and locations is helpful when working with address information.
General Skills
  • Good communication skills - Able to write clearly and speak confidently when helping residents, developers, or colleagues.
  • Willingness to solve problems - Ready to help with everyday issues and follow guidance to find solutions.
  • Attention to detail - Careful when checking and updating information to make sure it's correct.
  • Friendly and helpful attitude - Comfortable working with others, including developers, residents and team members, in a polite and respectful way.
  • Organised approach to work - Able to manage multiple tasks and keep track of what needs to be done in line with deadlines.

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities. 

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone. 

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

  • We take time to listen and understand
  • We work together and trust each other
  • We show that we value our differences and treat each other fairly
  • We ‘own it’ and we’re not afraid to try new things
  • We’re proud and passionate about Manchester

Benefits we offer 

  • Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks. 
  • A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum. 
  • Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events. 
  • Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more. 
  • Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process. 
  • A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life. 
  • Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits. 

 

Creating an Inclusive Team at Manchester City Council 

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people. 

Support During the Process

  • Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
  • Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone. 

Guaranteed Assessment Scheme 

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

  • Members of the Armed Forces members or veterans
  • Current or former care leavers
  • Have a disability or long-term condition
  •  If you have completed the GM Elevate (Leadership Development) Programme or any MCC positive action programme

If you have completed the GM Elevate (Leadership Development) Programme, please indicate this within the Supporting Statement section of your application.

 When You Join Us 

We’re a Disability Confident Employer, offering:

  • A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
  • Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
  • A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [email protected]. 

What we will need from you if you're successful 

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship.  

Pre-Employment Checks 

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for. As a guide, these checks may include:

  • Proof of Right to Work: You’ll need to provide documentary evidence of your right to work in the UK.
  • References: We’ll require references from your current and previous employer(s).
  • Proof of Qualifications: Evidence of qualifications relevant to the role will be required.
  • Disclosure and Barring Service (DBS) Check: A criminal record check may be necessary, depending on the role.
  • Proof of Manchester Residency: For some roles, you may need to demonstrate that you reside within the boundaries of Manchester City Council.
  • Police Vetting: Some roles may require police vetting to ensure suitability for accessing sensitive law enforcement systems or information.
  • Baseline Personnel Security Standard (BPSS) Clearance:  BPSS clearance is primarily used for roles that involve access to government data, systems, or assets. It ensures that individuals meet basic security requirements and can be trusted with sensitive information
  • Driving Licence: If the role requires driving, we’ll need evidence of your valid driving licence.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve. 

Other relevant information 

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role. 

For more information about the role, please ensure that you read the role profile attached.
 
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