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Neighbourhood Officer Level 1

Neighbourhood Officer Level 1

Advert closes on 20 May 2026

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Job ID:

7651

Grade 6 £33,143 - £36,363 (bar at £35,412) per annum pro rata

Permanent

Various

About The Role

Working Hours: 35 hours per week (pro‑rata for part‑time)

Contract Type: We have 6 vacancies available across Full‑Time and Part‑Time positions, offering both Permanent and Temporary contracts.

The postholder could be based at Abraham Moss Office in the North, Alexandra House in Central or West Didsbury Police Station on Elizabeth Slinger Road in the South. Please note that for the South position, the postholder will require GMP vetting.

Current Opportunities:
35 hours – Permanent – South
35 hours – Permanent – Central
35 hours – Permanent – South
17.5 hours – Permanent – North
35 hours – Temporary (until 31/07/2028) – North
35 hours – Temporary (12‑month contract) – Central

Additional Payments: Casual Car Allowance

Closing Date: 20 May 2026

Closing time: 11.59pm

Interview Method: Face to Face

Legal Right to Work: Applicants must have existing right to work in the UK, as visa sponsorship is not available for this position.

Use of Artificial Intelligence (AI): Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

This role is subject to -

2 References - where possible we require 3 years' history.

BPSS (Baseline Personnel Security Standard) clearance - this post is subject to BPSS checks. You will therefore be required to consent to and comply with BPSS checking requirements prior to commencing in this post. This check involves verification of identity; nationality and immigration status; employment history (past 3 years) and basic criminal record check.

Casual Car Documentation - The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis, but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.

Police Vetting - You will be required to undertake a Greater Manchester Police vetting process (South Only)

The Neighbourhood Compliance Teams play a key role within the Compliance, Enforcement and Community Safety Service. Our staff support the Our Manchester Strategy with a focus on the Clean & Green agenda, tackling environmental crime and working with other Council departments and partners to help improve our Wards across the city for residents and businesses.

Full and part-time time permanent and temporary opportunities have arisen in the team for a number of Grade 6 Level 1 Neighbourhood Compliance Officers.

The posts offer an exciting opportunity in a varied role to tackle environmental issues in the areas where they are based. This includes, but is not limited to, investigating fly-tipping, dealing with untidy private land, fly-posting and domestic and commercial waste issues. The role holder will be responsible for a varied caseload that will include requests for service, proactive and project work and working with partners and external agencies undertaking investigations and where necessary taking enforcement action.

Excellent communication skills are essential, as the successful candidates will need to liaise with a wide range of audiences both face-to-face and via written communication. Good attention to detail is also important, as the role involves the service of legal notices whereby the serving officer needs to ensure a high level of accuracy. The ability to think laterally is also beneficial as many of the issues which our officers face have a number of potential solutions, or require a multi-agency approach to resolve.

Successful applicants will join a team of experienced, dedicated officers and managers who are passionate about their area of work and strive to make a difference to the people of Manchester.

For an informal discussion or for more information, please contact the hiring manager, Tracey Squibbs - [email protected] - to arrange a convenient time to discuss the role. 

About the Candidate

We would love to hear from you if you have experience of: 

Essential requirements for the role:  

Communication skills:

Ability to communicate clearly, concisely, accurately and in ways that promote understanding.
Is able to effectively transfer key and complex information to all levels of staff, adapting the style of communication as necessary and ensuring that this information is understood.

Analytical skills:

Ability to absorb, understand and quickly assimilate moderately complex information and concepts and compare information from a number of different sources.
Ability to engage with stakeholders to identify information needs and to know how to go about obtaining the relevant information.

Planning and organising:

Demonstrate the ability to organize multiple tasks in the most effective way, and allocate time and energy according to task complexity and priority

Problem solving and decision-making:

Is able to make effective decisions on a day-to-day basis, taking ownership of decisions, demonstrating sound judgement in escalating issues where necessary. Be logical in thinking and explain reasoning behind decisions or actions taken

Creative skills:

Ability to think creatively and provide innovative solutions to problems. Has ability to develop new approaches to finding solutions outside of existing parameters.

ICT skills:

Is able to demonstrate a good level of computer literacy: using web-based systems and having the ability to learn the use of systems which may be unfamiliar

The experience below would be beneficial but is not essential: 

Previous relevant experience within the field of compliance and enforcement

About Us

We’re the local council for one of the UK’s most vibrant and diverse cities.

Working for Manchester isn’t just a job – it’s an opportunity to contribute to a city that leads change and transforms lives. Whether it’s strengthening communities or driving innovation in public services, you’ll play a vital role in creating opportunities and shaping a brighter future for everyone.

Our Manchester is our vision for a fairer, greener, and healthier city – a vision shaped by the people of Manchester. It guides everything we do at the Council and is brought to life through the Our Manchester behaviours:

We take time to listen and understand
We work together and trust each other
We show that we value our differences and treat each other fairly
We ‘own it’ and we’re not afraid to try new things
We’re proud and passionate about Manchester

Benefits we offer

Generous holiday allowance - Enjoy up to 26 days annual leave per year plus bank holidays. Increasing to 31 days after five years of local government service. Want more leave? You can purchase up to two additional weeks.
A buzzing pension - You’ll be enrolled in the UK’s largest local government pension scheme, with plenty of options to top up your benefits. Includes life cover of three-times your salary as a lump sum.
Enhanced parental and carers leave - Take advantage of our enhanced family leave options, designed to provide ample time for you to bond with your new born or support your family during critical life events.
Brilliant perks - Access a range of discounts, from saving on the weekly shop to holidays and days out with MCR+. Plus discounts on phone contracts, cycle to work scheme, free flu jabs and eye tests, and more.
Learn and grow - We are dedicated to nurturing talent and providing you with the tools to thrive. Take part in a diverse set of learning opportunities, from workshops and training sessions through to apprenticeships and qualifications. All this begins with our comprehensive onboarding process.
A Good Employment Charter member - We are committed to offering secure, flexible work and embedding fairness into everything we do. We review pay annually, recognize three trade unions, and are constantly working to offer the best possible health and wellbeing support throughout all stages of your working life.
Up to 3 days volunteering leave - Give back to the community with three days pro-rate of paid volunteering leave, in addition to existing benefits.

Creating an Inclusive Team at Manchester City Council

At Manchester City Council, we’re dedicated to creating a workplace that truly reflects the diversity of the communities we serve. We actively welcome applications from people of all ages and backgrounds, particularly from Black, Asian, and Minority Ethnic communities, Disabled people and young people.

Support During the Process

Interview Adjustments: Let us know if you need any adjustments to demonstrate your suitability during the interview.
Accessible Formats: Our ReciteMe tool can be accessed through the "Accessibility tools" button at the top of our careers page. This tool offers features like text-to-speech, translation into multiple languages, and adjustable text size and colour to make our site more accessible for everyone.

Guaranteed Assessment Scheme

We guarantee assessments for applicants who meet the recruiting panels minimum shortlisting requirements for the role and identify with at least one of the criteria below:

Members of the Armed Forces members or veterans
Current or former care leavers
Have a disability or long-term condition

When You Join Us

We’re a Disability Confident Employer, offering:

A workplace adjustment hub which provides specialist support, advice and guidance to ensure you have the adjustments needed to thrive at work.
Disabled Staff Network, Neurodiversity Staff Network and Mental Health Staff Network that provides a safe inclusive space to share experiences and opportunities to influence council practice.
A strong commitment to ensuring all information adheres to accessibility standards and that our workplaces are accessible and disability-friendly.

For more information about the role or any adjustments, email [email protected].

What we will need from you if you're successful

In accordance with Home Office guidance, successful candidates must evidence their right to work in the UK before commencement of employment. This is not a role we consider to be eligible for sponsorship under the Skilled Worker route based on Manchester City Council policy. Candidates are therefore encouraged to consider their own right to work options without the requirement for Manchester City Council sponsorship. 

Pre-Employment Checks

If you are successful in securing a position with us, the pre-employment checks required will depend on the role you’ve applied for, see the top of the advert for details.

These checks are an important part of our commitment to ensuring the safety and security of our workforce and the community we serve.

Other relevant information

We want everyone to be able to be themselves at work and give their best. If you need additional support to undertake the duties of the role, we’ll make every effort to source any necessary aids, adaptations or equipment. If, however, any task proves to be unachievable, we will look at redesigning parts of the role.

For more information about the role, please ensure that you read the role profile attached.

Use of Artificial Intelligence (AI)
Artificial Intelligence can be a useful tool to support your application. However, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action.

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