Team Manager

Working Hours: 35 hours per week
Contract Type: Full time /Permanent
Working style:  Hybrid - Employees split their time between working remotely (e.g., from home) and working on-site (e.g., in an office)
Additional Payment: Casual car user allowance
Closing date: 25 November 2026
Interview Method: In Person (Face to Face)

Skilled Worker Sponsorship 
You must already have a valid right to work in the UK documentation, as we cannot offer visa sponsorship for this role. 

As a Team Manager, you'll lead the delivery of Home to School Transport services, ensuring statutory duties and council policy requirements are met.

You'll help Home to School Transport to provide safe, effective and timely transport support for children and young people, ensuring they can access education and achieve positive outcomes. Your work will contribute to Manchester's wider ambition of helping children and young people to be safe, healthy, happy and successful. 

In this role you will:

• Lead and manage a team to deliver high-quality Home to School Transport services.
• Oversee transport requests, service performance and continuous service improvement.
• Manage budgets, resources and statutory transport processes to ensure effective service delivery.
• Work with transport colleagues, schools, parents and carers, council services and external partners such as contractors.
• Support the delivery of Home to School Transport services, including complex cases, policy implementation and service improvement activity

For queries about the role, please contact the hiring manager, Angela Platt, at [email protected] to arrange a convenient time to discuss the role. This route is for vacancy related enquiries only and should not be used to submit applications.

Pre-employment checks 

• Casual Car Documentation: The successful candidate will be a designated Casual Car User which means that car journeys may be necessary on an occasional basis but are not essential to the role. If you do drive, you must always hold a full valid driving licence and provide your own car for use at work, as well as provide all the appropriate documentation. You will receive an allowance per mile of business use.
• DBS (Disclosure and Barring Service) clearance: The post is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (amended in 2013). Appointable candidates will be required to apply for an Enhanced Disclosure and Barring Service (DBS) check. Information provided by you or the DBS will be dealt with in a confidential manner and in accordance with the DBS Code of Practice . We have a policy on the secure handling, storage and use of DBS information, as well as a policy on the recruitment and employment of ex-offenders. Both policies are available on request. 
• If you have lived or worked abroad for 3 months or more in the last 5 years or 12 months or more (whether continuously or in total) in the last 10 years whilst aged 18 or over, please refer to GOV UK for details for how to obtain your Police check or Certificates of Good Character.

We're looking for an experienced and motivated person who can lead teams, drive service improvement and deliver high-quality outcomes for children and young people. You'll be confident managing operational services, making informed decisions in complex situations and building positive relationships with colleagues, partners and families. A strong understanding of Home to School Transport, education services or a similar statutory environment would be advantageous.

We'll use the following essential criteria to decide which candidates to invite to assessment. Use your personal statement to provide evidence of how you meet each one, supported by relevant examples:

• Experience of leading and managing a team, including performance management, service planning and supporting staff development.
• Experience of managing complex operational services, using data and performance information to drive continuous improvement and achieve positive outcomes.
• Knowledge and understanding of legislative frameworks, policies and/or operational requirements relevant to Home to School Transport, education, SEND or a related service area.

For guidance on how to write your personal statement, please visit How to Apply - Manchester City Council.

If you're invited to assessment, we'll look at a wider range of the role requirements. For more detail, please see the role profile.

Use of AI

You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.

Guaranteed Assessment Scheme

We guarantee progression to the assessment stage for applicants who meet the essential criteria used for shortlisting and are eligible under the scheme. Learn more

Support and Adjustments

If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role. Learn more