We are looking for someone who is enthusiastic about changing the lives of Manchester residents. Someone who is a good team player with good communication skills. Someone who is able to plan and organise own time effectively creating on work schedules, prioritising, preparing in advance and setting realistic timescales for own self and others.
The candidate should be able to use IT systems to obtain and analyse data and present it effectively through a variety of ICT channels including spreadsheets.
We are looking for someone who is a good problem solver and decision-maker. Someone who has the ability to analyse situations, diagnose problems, identify the key issues, establish and evaluate alternative courses of action and produce a logical, practical and acceptable solution. Someone who is able to lead, manage and motivate staff to high levels of performance in order to achieve change and maximise staff potential and contribution to the achievement of identified organisational objectives.
Candidate should be willing to work in a social care and health care setting across the city with an understanding of relevant social care legislation.
The role involves working on a 3 week rota pattern that includes early and late shifts from 07:00 - to 14:30 and 14:30 to 22:00 Monday to Sunday including bank holidays.
We’ll use the following essential criteria to decide which candidates to invite to assessment. Use your personal statement to provide evidence of how you meet each one, supported by relevant examples:
Essential Criteria for the role:
- Experience of coordinating and prioritising referrals within a fast-paced health or social care environment, ensuring timely responses and effective communication with relevant stakeholders.
- Demonstrable experience of leading and supporting staff, including rota management, resource allocation and maintaining effective service delivery.
- Ability to manage service capacity, prioritise demand and make informed operational decisions to support safe and responsive services.
- Sound knowledge of safeguarding adults, mental capacity legislation and risk management, with the ability to identify concerns and take appropriate action.
For guidance on how to write your personal statement, please visit How to Apply - Manchester City Council.
If you’re invited to assessment, we’ll look at a wider range of the role requirements. For more detail, please see the role profile.
You may use AI to support your application, but all examples must be your own and based on real experience. Applications may be withdrawn if content is misleading or presents someone else's experience as your own. Internal candidates may also face disciplinary action.
Guaranteed Assessment Scheme
Applicants who meet the essential shortlisting criteria and are eligible under the Guaranteed Assessment Scheme will be progressed to the assessment stage.
Support and Adjustments
If you're successful in securing a role, we'll make every effort to provide the support, equipment and reasonable adjustments you need to carry out your duties. Where needed, we'll consider adapting aspects of the role. Find out more about our inclusion and wellbeing.